Process Design and Management Essay Example for Free

Process Design and Management Essay Increased co-production of goods and services (Process Design and Management) The Internet has opened new ways for the customer to interact directly with a firm. Simple direct entry and monitoring of orders is only the first step in the progression of value-added services made possible through information sharing. 1. 0 Introduction The topic of process design and management will generally goes on explaining the word ‘design’, in its broadest sense, is right at the heart of operations management. The design is an activity that can be approached at different levels of detail. Design must reflect the needs of customers, and able applies to products, services and processes. It can be managed as an operations transformation process in its own right. Moreover, the design is starts with something very abstract which represents a concept and ends with something very specific, which means by the final design. Some defines that to ‘design’ is to conceive the looks, arrangement, and workings of something before it is created. First, the position of the process according to its volume and variety characteristics must be defined. Eventually the details of the process must be analyzed to ensure that it fulfills its objectives effectively. Product/service design and process design are interrelated. Small changes in the design of products and services can have profound implications for the way the operation eventually has to produce them. Similarly, the design of a process can constrain the freedom of product and service designers to operate as they would wish. The relationship between designing products and services on one hand and designing the processes that make them is an important point to consider. It is possible to separate product design and process design in manufacturing sector, however it is impossible in practice to separate service design and process design. This is because many services (especially high visibility services) are the same thing. Even in manufacturing industries there has recently been considerable effort put into examining the overlap between product and process design. There is a growing recognition that the design of products has a major effect on the cost of making them. Many of the decisions were taken during the design of products (for example, choosing the material from which the roduct is going to be made, or the way in which the various components are fastened together) will all define much of the cost of making it. , Therefore, to evaluate the various choices which the designer faces in terms of their effect on manufacturing cost as well as on the functionality of the product itself. Also, the way in which product and process design overall has a significant effect on the time between starting the initial concept design for the product and eventually getting it to market. 2. 0Discussion 2. 1Internet Contributed in Online Purchase Process With the advancement of technology, many aspects of the face-to-face interpersonal dynamics in service encounters between sellers and customers have been replaced with technology-based Internet interfaces. Internet can be regarded as sets of connected firms. A retailer can use an Internet presence to reach consumers all around the world. The Internet makes the expanded range of products, services, and information accessible for consumers from geographically distant and/or emerging markets. In recent years, e-commerce has grown dramatically in terms of volume and variety of goods and services traded. This has created significant opportunities to serve customers through internet stores. It is important for internet stores to focus on achieving higher customer satisfaction to increase co-production of goods and services and to retain customers. According to Field and Smith, internet interaction between a retailer and a customer from the point the customer arrives at the retailer’s website to the point the retailer fulfills the customer’s order, has quickly emerged to become an important class of service operations (Field et al. , 2004; Smith et al. , 2007). Co-production of goods and services in internet is growing steadily. For example, in the third quarter of 2009, internet retailing sales in the U. S totaled approximately $34 billion, a 4. 5% increase from the previous quarter. The quality of the internet on the purchase process has been found to affect customers’ purchase decisions, satisfaction, and loyalty in online retailing (Zeithaml et al. , 2002; Wolfinbarger and Gilly, 2009). Hence, to be competitive in the market place, internet is the paramount and as the new ways for the customer to interact directly with a firm. Besides that, the internet is responsive and convenient for customers in the online purchase process. Through internet, the firms being able respond to the unique needs and wants of individual customers by providing the â€Å"right content in the right format to the right person at the right time. † Retailers can facilitate a convenient and responsive online purchase process, serve their customers better, improve customer satisfaction and increase retention. Customer satisfaction is the ultimate result of meeting a consumer’s expectation from the performance of products. Most satisfied customers normally have the intention to re-purchase the products if product performance meets his or her expectation. Like traditional business, online businesses also need to satisfy their customers. Customer satisfaction is one of the central constructs in the study of consumer behavior both in traditional and online business environment (Alam et al. , 2008) found that website design is one of the unique features affecting online shopping environment (Shergill and Chen. , 2005) identified web site design characteristics as the dominant factor which influences consumer perceptions of online purchasing. It can be argued that online shoppers want to receive the right quality and right quantity of items that they have ordered within the stipulated time offer by the e-tailers. In addition, time and cost saving are the main advantages of online shopping. Time efficiency and store efficiency are reflected in time cost and price savings respectively (Devaraj et al. , 2002). These are the determinants of satisfaction. Delivery performance has significant influence on customer satisfaction (Lee and Joshi et al. , 2007; Ahn et al. , 2004; Ho et al. 2004); Grewal et al. , 2004 and Shih et al. , 2004). One of the examples of online firm that successfully increase their co-production of goods and services via internet is Amazon. In an annual study tracking customer satisfaction ratings with the top 10 online retailers, perhaps the biggest takeaway is that Amazon is the world’s biggest e-retailer for a reason that it just plain makes customers happier than their competitors (show by Table 1 below). Amazon continues to set the standard for e-retailers. For instance, upon arrival at the Amazon. om website, a registered customer is greeted by the customer’s name. The customer is then provided with recommendations of products that the customer might be interested in, based on the product searched for or those previously bought by the customer. The website provides the option of receiving reminders of special events like birthdays of loved ones or information about the arrival of the latest books by their preferred author. When the customer is ready to make the purchase, the website retrieves the personal account information such as shipping and payment. In the early stages of Internet development, trust is a critical factor in stimulating purchases over the Internet. Trust is not only a short-term issue but the most significant long-term barrier for realizing the potential of Internet marketing to consumers. An experiential survey of U. S. -based online surfers, new to Internet based shopping, found the shoppers fascinated by international shopping opportunities on the Web, but they were skeptical about actual purchasing from overseas sites. Others report widespread distrust among consumers about Internet-based merchants. To improve customer loyalty, some websites offer discussion groups in their websites and promote common interest to pull targeted customers. When the website contains valuable information about the product then the customer would be motivated to visit the website again. Just like any other medium of business, internet business should also focus on making their customers feel ‘special’. In any business, customer loyalty is a result of exceptional personal services and exceeding customer expectations. 2. 2Internet Strive to Born Global Firms More and more firms’ even very small ones have operations that bridge national borders soon after their founding. Due to the Internet and related information technologies (IT) that enable many of them, this new breed of firms began emerging in the 1990s and is dubbed â€Å"born-global† because their operations often span the globe early in their existence. The definition of born global firm is â€Å"a business organization that, from inception, seeks to derive significant competitive advantage from the use of resources and the sale of outputs in multiple countries. Born global firms begin with a borderless world view, and immediately develop strategies to expand themselves abroad. This is striking, given the great changes that have taken place in the marketing environment due to introduction of the Internet and other modern technologies that enable bypassing of conventional channels (Frazier et al. , 1999). It therefore seems justifiable to study the Internet-based channel strategies of born globals (Moen et al. , 2002). It is particularly interesting to examine the global expansion of the born globals and their use of the Internet as a sales channel (Servais, Madsen, amp; Rasmussen, 2007). A few studies have investigated the role of information and communications technologies in the international performance of born global firms. Loane (2006) examined the role of the internet in the internationalization of small entrepreneurial firms from various countries (Loane, 2006). Born globals use the internet for communication, for marketing communications, and to lesser degree for managing customer relationships as well as sales transactions and fulfillment activities. Most of the investigated firms also se the internet to support off-line sales, and about one-quarter used the internet to support distribution channels and intermediaries. A significant number of firms used the internet to support relations with partners, suppliers, clients, agents and distributors, Ramp;D partners, and software coding developers, both nationally and internationally. The born globals also used the Internet as a tool for acquiring knowledge, such as market and competitive intelligence, which then become part of the collective wisdom of the firm. The internet makes borders between countries less relevant and facilitates direct interaction between all types of business entities around the world. Born globals use the internet to convey their market presence abroad, support relationships with foreign partners, offer services related to their products, facilitate product development, and maintain relations with foreign customers (Servais, Madsen, and Rasmussen et al. , 2007). Logitech, the computer peripherals company, is perhaps one of the best early examples of a successful born-global firm. According to Benjamin M. Oviatt and Patricia Phillips McDougall, â€Å"Global Start-Ups: Entrepreneurs on a Worldwide Stage. † Focusing first on the PC mouse, the company was founded by two Italians and a Swiss. The company’s operations and research and development were initially split between California and Switzerland, and then it expanded rapidly with production in Ireland and Taiwan. With its stylish and ergonomic products, Logitech captured 30 percent of the global computer mouse business by 1989, garnering the start-up a healthy $140 million in revenues. 2. 3 . Value and Productivity in the Internet Economy Nowadays, many business companies had started practiced in using internet to make interaction with consumer, business people, corporate, and trading partners. The product and service designs and the management play an important role in their profitability and their company sustainability. The company had created the website as haphazard compilations of company brochure ware or static personal web pages as well. These things had come out it with the images that users merely shared with friends and family. It has quickly evolved into a myriad of highly sophisticated online pplications and business processes. On the other hand, the forward thinking company had introduced to attain new heights in productivity and the forward thinking companies could created by leveraging the internet massive public technology infrastructure. To increase the co- production of goods and services, the innovation and awareness of using internet are important to create value through the technologies component. Other than that, the human capitals are also important in operation of the business and managing the design in the company. Therefore, the employers must to be selective in recruiting, and hiring people, whomever that he or she are able to give their efforts into the jobs or task. The value added service could be made by proposing the internet way user whereby the customer can interact directly to the company to improve and enhance their quality service and product through fulfil the customer needs and satisfaction. All of these elements are need depends on the capability of the human resource which in not only posses the technologies equipment. The company have to construct the internet economy’s structure by referred the economics performance in traditional, among other things, technology, the transportation infrastructure, availability of raw materials, and the quality of a skilled labor force. In contrast, the Internet economy comprises the four-layered model shown in Figure 1. The Internet’s infrastructure consists of two layers which are including the global high-speed IP-based networks and applications, and consulting, training, and integration services. Each Internet economy layer has a complementary relationship with every other layer. For example, with advances in layers 1 and 2, ? rms at layers 3 and 4 can provide media-rich content to consumers as well as offering new digital products and services Besides that, complementary relationship implies that the value of doing more of one factor increases by doing more of another. Internet applications and e-commerce are strong complementary relationship between the network infrastructures in the Internet economy. For example, as the Internet bandwidth increases dramatically with the spread of broadband technology, application vendors are rushing to develop powerful multimedia software that can take advantage of the increased bandwidth. These factors lead to increased economic activity on the Internet in the form of media-rich content. The Internet had open the nature stimulates innovation in the network and applications infrastructure, leading to the vastly accelerated development and deployment of new technologies in the Internet marketplace. Figure 2 shows an import/export view of the Internet and physical economies that groups businesses in ? ve categories: 1st : pure digital-products businesses that offer content, knowledge, or services directly over the Internet. 2nd Internet-based companies that deal with physical products, importing goods to be sold from the physical economy. 3rd Traditional businesses that sell some of their products or services directly over the Internet. 4th content developers, Internet service providers, Web and applications hosting services. 5th companies that do not sell directly over the Internet. Unlike the physical economy, which relies heavily on physical resources, the Internet economy thrives on information and knowledge to create value, productivity, and efficiency. Firms that rely on these intangible assets are more likely to succeed in this new world than those that continue to focus on physical processes. The Web’s information and knowledge intensity is a crucial factor in driving performance metrics like online revenue and gross margin, and every partner in a value Web must adopt the Internet in its daily operations to maximize the bene? s of electronic business. T here were few examples for these phenomena that might be able to be the related with it. One of the example is car assembly lines, which had ? rst appeared in the dictionary in 1930 (Hirschhorn, 1984: 9), were argued to be the keystone to prevailing 20th century concepts of human management (Emery, 1976). It is thus hardly surprising that industrial value production was conceptualized in terms of the value chain. The taxation system developed at that time re? cts this. In industrial value creation, customers were seen as destroying the value which producers had created for them. On the other hand, the accounting systems emerging at that time thus wrote down the value of what was acquired to zero over a shorter or longer depreciation period. The end user in this scheme equals the ? nal customer. For producers, industrial value was realized in the transaction, which joined and separated them from customers. Value here equalled the price which the customer paid: in competitive terms, value is the amount buyers are willing to pay for what a ? rm provides them (Porter, 1985: 38); or, value is what customers are willing to pay (Porter, 1985: 3). 2. 4 The Impact Of Design Management And Process Management On Quality: An Empirical Investigation. Design management and process management are two important elements of total quality management TQM implementation. They are drastically different in their targets of improvement, visibility, and techniques. In this paper will review the establishment of framework for identifying the synergistic linkages of design and process management to the operational quality outcomes during the manufacturing process internal quality and upon the field usage of the products external quality. Through a study of quality practices in manufacturing plants from multiple industries, the both design and process management efforts have an equal positive impact on internal quality outcomes such as scrap, rework, defects, performance, and external quality outcomes such as complaints, warranty, litigation, market share. A detailed contingency analysis shows that the proposed model of synergies between design and process management holds true for large and small firms, for firms with different levels of TQM experience, and in different industries with varying levels of competition, logistical complexity of production, or production process characteristics. Finally, the results also suggest that organizational learning enables mature TQM firms to implement both design and process efforts more rigorously and their synergy helps these firms to attain better quality outcomes. These findings indicate that, to attain superior quality outcomes, firms need to balance their design and process management efforts and persevere with long-term implementation of these efforts. The manufacturing strategy literature has viewed product quality as one of the major competitive priorities for attaining a sustainable competitive advantage Hill, 1994. Recently, the speed of new product introduction has also been added to this list of priorities Kim, 1996 . From a quality management perspective, the speed of new product design and development indicates the importance of designing quality into new products. Because design efforts often have a limiting impact on attainable product quality, several researchers have stressed the importance of designing quality into products Juran, 1981; Juran and Gryna, 1993; Hauser and Clausing, 1988; Dean and Susman, 1989; Taguchi and Clausing, 1990; Boothroyd et al. , 1994; Mizuno and Akao,1994 . External and internal quality outcomes the notion that overall market and business performance can be realized through long-term product quality improvement is a cornerstone of the contemporary quality revolution George and Weimerskirch, 1994; NIST, 1998. Customers form their impressions about a firms products based upon their current and past experience with these products Garvin,1987. A satisfactory field performance of the products is accompanied by lower customer dissatisfaction, greater customer loyalty, and improved market share Crosby, 1979; Buzzell and Gale, 1987; Hardie,1998 . We label this aspect of quality outcome as external quality because it is related to the customer’s perspective of the products upon field usage. It captures Juran’s fitness for use dimension of product quality Juran, 1981; Juran and Gryna, 1993 . Specifically, we focus our attention on four long-term indicators of external quality: warranty work, litigation claims, customer complaints, and market share. The quality of products passing internal tests of reliability should affect the experience of customers who use the products in two prominent ways. First, customers perceive product quality in terms of their net value defined as the ratio of performance to cost: Artzt, 1992. Thus, for products with the same performance levels, lower price will drive customer choice and satisfaction. Second, customers willing to spend a certain amount of money will choose the products that offer maximum performance for that money. 2. 5Internet as tool to enhance global strategy It’s can’t be deny that the internet plays a major role in every aspect of our modern life. Moreover, Internet technologies play a major role in business. The internet has contributed to the success and growth of businesses. This journal article is emphasizing on Internet are used to enhance global strategy. Internet is a driver of globalization. Observing the more successful applications, commentators and researchers have suggested a number of industry characteristics which promote Internet use (Andal-Ancion et al. ,2003): digitizability of the end product (e. g. , most information-based products such as directories and encyclopedias), time sensitivity of the end product (e. g. , airline travel), high search costs (e. g. , books), potential for customization (e. g. , clothing retailers), insufficient matching of buyers and sellers (e. g. , business- to-business exchanges and consumer-to-consumer auction sites), and a tradeoff between richness and reach (e. . , retail brokerage, Evans and Wurster, 1999). First at all, the internet makes communication fast and cost efficient. Businesses use internet technologies such as Skype internet and video calls, email and video conferencing to make communication virtually instant. Next, the internet plays a big role in the growth of businesses. It gives businesses an opportunity to reach a wider global audience. Promoting through the internet is also a way to increase sales and reach the desired growth level. Business can also expand by having an online division. The effect of this decentralization of transactions and information transfer raises major questions about the role of bodies which would have traditionally had functions of control, such as governments and regulatory institutions. In terms of transferring, accessing information, companies are now much less dependent on local infrastructures. In the aspect of marketing, Internet was playing important role in advertising. Most businesses are taking advantage of the internet to market their products and services to a global audience. The most notable internet technologies here include search engines such as Google. Social networking websites play a role in business networking by connecting like-minded professionals. Through the internet, people have found business partners and great employees. Moreover, the internet has helped cut costs by outsourcing services to countries where it is cheaper to provide these services. Apart from that, outsourcing enables businesses to concentrate on their core services and become more efficient. One role of internet in business is the birth of ecommerce websites and online payment solutions that allow people to shop online from the comfort of their own homes. Furthermore, the internet has opened up new business opportunities and giving rise to a group of successful online business owners. This is a powerful role as anyone can now start an online business. Cost and speed advantages are also substantial. The Internet is a much less expensive way to send information, and this information can be received in real time anywhere in the world. For global businesses this has massive implications for the possible scale and scope of operations and redefines the traditional trade-off between richness and reach, allowing both to be achieved for relatively little cost. Internet also brings effects on global products and services. Global products and services are seldom totally standardized worldwide, but they are designed with global markets in mind, and they have as large a common core as possible. Some industries and categories, such as personal computers and air travel, allow the potential for a very large common core, while others, such as furniture and legal services, allow for less commonality. Deciding on the extent of global standardization poses a major dilemma for MNCs. Use of the Internet and websites eases this dilemma by making it easier to offer an array of global, regional, or local products, and local customization options for standard core products. While the same can be done through traditional media (brochures or sales calls), but the Web provides more options and the interactivity of the Internet provides for customization by the customer. This can seen from Dell Computer’s ordering system. As the lesson 4 in this article has mentioned the use of the Internet enables both globally standardized and locally customized products and services. Companies can now use the Internet to lessen the globalization tradeoffs they have had to make in regard to products and services. Now, let have a seen on co-production, which means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change (David B amp; Michael H. ) the co-production has a significantly role in the process design and management. As the Internet has designed to interrelated the product and service jointly to the customer. For instance, Dell Computer has promoted Dell Online Self Dispatch to the customer as it is a comprehensive part dispatch program designed to support efficient hardware resolution. Dell also declared the Dell Online Self Dispatch (DOSD) as one global portal for efficient hardware resolution. The customers can access the Website through Internet to had the hardware support from Dell by self-service. 3. 0 Conclusion In summary, product/service design and process design are interrelated. Small changes in the design of products and services can be profound implications for the way the operation eventually has to produce them. The process design and management is right at the heart of operations management. The design is an activity of approaching at different levels of detail and it must be reflecting the needs of customers, and able applies to products, services and processes. The design is starts with something very abstract which represents a concept and ends with something very specific, which means by the final design. The company must follow the processes designs according to its volume and variety characteristics. Eventually the details of the process must be analyzed to ensure that it fulfills its objectives effectively. The proposed model of synergies between design and process management holds true for large and small firms, for firms with different levels of TQM experience, and in different industries with varying levels of competition, logistical complexity of production, or production process characteristics. Finally, the results also suggest that organizational learning enables mature TQM firms to implement both design and process efforts more rigorously and the synergies between design and process management help these firms to attain better quality outcomes. Q5. Raising senior management awareness of operations as a significant competitive weapon (Job Design and Performance Management). 1. 0 Introduction Many senior executives entered the organization through finance, trategy, or marketing and built their reputations on work in these areas, and as a result often take operations for granted. The executives have creatively used operations management for competitive advantage. Raising senior management awareness of operation as a significant competitive weapon refers to the job design of the senior management and the performance of the management. Theoretically, workers  are  motivated  by  jobs  in  which  they  feel  they  can  make a  difference  in their perf ormance and the way the  tasks  give are  combined  to  for complete  jobs. Clear  job  descriptions  will motivate  workforce  and  be successful  in completion  of  tasks. It also important to have both of the employer and employee needed to share understanding of the work to be done with it and comfort with working environment. The employee and employer also need to face the challenges associated with employing a large of people in a wide variety of people in a wide of capacities. Most of the employee is assigned to do a job because they are perceived to be able to fill its requirements. Many  tasks  depending on ability time allotment and other constraints. The role of HR in the present scenario has undergone a sea change and its focus is on evolving such functional strategies which enable successful implementation of the major corporate strategies. In a way, HR and corporate strategies function in alignment. Today, HR works towards facilitating and improving the performance of the employees by building a conducive work environment and providing maximum opportunities to the employees for participating in organizational planning and decision making process. Today, all the major activities of HR are driven towards development of high performance leaders and fostering employee motivation. So, it can be interpreted that the role of HR has evolved from merely an appraiser to a facilitator and an enabler. Performance management is the current buzzword and is the need in the current times of cut throat competition and the organizational battle for leadership. Performance management is a much broader and a complicated function of HR, as it encompasses activities such as joint goal setting, continuous progress review and frequent communication, feedback and coaching for improved performance, implementation of employee development programmes nd rewarding achievements. The process of performance management starts with the joining of a new incumbent in a system and ends when an employee quits the organization. Performance management can be regarded as a systematic process by which the overall performance of an organization can be improved by improving the performance of individuals within a team framework. It is a means for promoting superior performance by communicating expec tations, defining roles within a required competence framework and establishing achievable benchmarks. A  performance management process  sets the platform for rewarding excellence by aligning individual employee accomplishments with the organization’s mission and objectives and making the employee and the organization understand the importance of a specific job in realizing outcomes. By establishing clear performance expectations which includes results, actions and behaviours, it helps the employees in understanding what exactly is expected out of their jobs and setting of standards help in eliminating those jobs which are of no use any longer. Through regular feedback and coaching, it provides an advantage of diagnosing the problems at an early stage and taking corrective actions. To conclude, performance management can be regarded as a proactive system of managing employee performance for driving the individuals and the organizations towards desired performance and results. It’s about striking a harmonious alignment between individual and organizational objectives for accomplishment of excellence in performance. 2. 0 Discussion 2. 1 JOURNAL: THE EFFECT OF MANAGEMENT COMMITMENT TO SERVICE ON EMPLOYEE SERVICE BEHAVIORS: THE MEDIATING ROLE OF JOB SATISFACTION Refer on the journal; the proposed model in the Thai hotel work setting indicates that management service initiatives, particularly training, rewards, and empowerment deliver a strong message to employees that the management is devoted to quality service, ultimately creating the positive affect (i. e. , employee satisfaction). Furthermore, the result showed that when employees are satisfied with their job, this positive feeling about their job motivates them to go the extra mile for customers and help co-workers and supervisors in need. Currently, not all hotel operators in Thailand favour the four management service initiatives because those options can be costly. However, it seems to be clear that management should consider allocating more resources to implement such initiatives. Among the four management service initiatives, rewards displayed the largest effect on Thai hotel workers’ job satisfaction, with the largest path coefficient. In general, two kinds of rewards are available: financial and nonfinancial rewards. Rewards also range from a simple thank-you note for an exceptional service to a large reward such as wage increase and promotion. Rewards given to employees, regardless of the type, must be meaningful to the employees and the organization. In other words, rewards should be based on employees’ job performance and reflect the organization’s goal and service standard. Most rewards in the Asian culture, including Thailand, are in monetary form. However, because of the growing influence of the Western style of management, rewards in the form of recognition, such as being selected as employees of the month (or the year) with a certificate, are getting popular in Thailand. This kind of recognition can increase employees’ morale and make workers feel that they are appreciated and valued as a member of the organization, leading to job satisfaction and organizational loyalty. Panmunin (1993) reports that Thai hotel employees suffer from low self-esteem because the Thai caste system disparages servants as low caste individuals. The result of the present study seems to emphasize the importance of appropriate rewards for Thai frontline hotel workers, who may be often neglected and unappreciated in the caste system (high-power-distance culture), to improve their work morale. Next, this study demonstrates that training cannot be overlooked to satisfy hotel workers. Through training, Thai employees master the basic skills necessary to perform the daily duties of the position and develop job competence. In addition to the basic skills, more Thai hotels are offering training such as dealing with guests’ complaints. It is a new type of training that originates from the Western hotel companies. Typically, when Thai employees encounter disgruntled or difficult guests, they have supervisors or mangers handle the situation. This new training program broadens frontline employees’ responsibilities and teaches proper techniques to resolve conflicts and deal with problems immediately to build customer satisfaction. The result of this study seems to suggest that Thai hotel personnel are satisfied with this new, additional training. Third, this study implies that empowered Thai employees are satisfied and exert more positive service behaviours. This result contradicts the proposed hypothesis. Despite the vertical culture, more and more hotel organizations in Thailand are embracing the concept of empowerment by allowing frontline personnel to make more decisions to take care of in-house guests. Although empowerment is a relatively new concept for hotels in Thailand, the result indicates that line employees are quickly adopting such a work practice and are happy about it. In general, frontline employees are much younger than managers in Thai hotels. The young generation has been more exposed to the global influence of U. S. culture. Thus, young Thai hotel employees may regard a Western management practice such as empowerment highly. We also speculate that the positive empowerment outcome is attributed to the new additional training and the Western style of rewards. Research has shown that empowerment often involves training and rewards to be more effective. Another possible explanation regarding the positive effect of empowerment is the growing size of tourism. Thailand is one of the popular travel destinations in the world, and hotels are receiving large numbers of international customers. In Western countries, it is common to see frontline employees empowered to meet the guests’ needs immediately. Travelers, particularly from the United States and Europe may be accustomed to such a level of customer focus and expect Thai hotels to offer a comparable level of service. The management in Thailand is becoming aware of the phenomenon and therefore expending more effort to make use of empowerment to please international hotel guests. Finally, there is no significant effect of organizational support on hotel employees’ job satisfaction. In this study, organizational support focuses on help offered to frontline workers when necessary, appropriate job design, and support for frontline employees’ goals and values. This insignificant result may be partly associated with the high power distance between supervisors and subordinates. In the Thai hotel organization, managers are more likely to be valued and respected than frontline personnel, and Thai managers with authoritative leaderships are least likely to place a high priority on the well-being of frontline employees and assisting in their job. Although the organizational culture is changing slowly, and large Thai hotel companies are adopting Western management styles, it takes a long time for employee perceptions to change. Thai frontline personnel are more likely to recognize strong organizational support (i. e. , they feel they receive enough help at work, their job is designed to be rewarding, and their goals and values are as important as managers’ goals and values) in the future. In the conclusion of organizational behaviour, service quality initiatives such as rewards, empowerment, training, and organizational support have been a revolving theme tied with employee satisfaction and performance. This study presents how these initiatives work in a culturally different setting such as Thailand. The results of this study indicate that the service quality initiatives, which mostly originate from the U. S. or Western (horizontal) culture, are worthy of trial in Asian hotels (with a vertical culture) because such initiatives may help improve frontline employees’ morale and self-esteem and ultimately increase the overall effectiveness of the hotel operation. In summary, hoteliers should continue to increase decentralization of authority, develop attractive compensation, and improve frontline workers’ knowledge and skills through ongoing training. Then, all these efforts are likely to pay off by yielding happier, committed staff members who care about guests and other co-workers. 2. 2 ARTICLE JOURNAL: SHAKING UP INTELS INSIDES Performance-based, standardized job descriptions provide employees with clear and attainable job duties and responsibilities as well as the resources needed to accomplish them (Mahdieh,2013). We work with employees to explain the tools and their importance to achievement of the organization’s mission and goals a critical factor in retaining valuable staff and preventing costly burnout. Employees are an organization’s most valuable resources. Companies spend considerable amounts of money and time developing and supporting their human resources. A critical component of this development and support is employee performance management. An employee’s performance is a measure of the ways in which their work-related behavior contributes to achievement of the organization’s business objectives. In this article, they have problem in new employee, employees are now on stage when theyre meeting with customers and off stage when theyre in a back office handling paperwork. And he implemented an exhaustive playbook that has scripts for everything down to the language with which tellers are supposed to greet customers. Still, at one Boston branch McGee visited, Paul J. Hillson, a consumer marketing manager, concedes that he encountered initial resistance from some FleetBoston tellers: What you hear is, But I already know that customer. McGee agrees that changing employee behavior is still a work in progress. . Managing this performance is the key to producing high achieving and reliable human resources. Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization(Memoona,2013). More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. In this case we can see analysts said, has been the efforts of McGee and his team to overhaul Fleets branches, from products to training to culture. To lure new customers, BofA dangled free checking and free online bill-paying, a service for which many New England banks still charged. And while the old FleetBoston simply gave customers the 800 number for an outside mortgage lender, BofA has outfitted roughly two-thirds of Fleet branches with special software that approves or rejects a customers application for a mortgage or home-equity loans within 30 minutes. As a conclusion, this is in line with results in the emotions and justice literature that negative appraisals are influential drivers of employee behaviours and attitudes (Brown et al. ,2011). Performance appraisals are a basis component of human resource management, the outcomes of appraisals are used as the foundation of many human recourse decisions. While organizations devote considerable resources and time into performance appraisal this collected study has demonstrated that the quality of the employee performance appraisal experience are different. There are employees with low quality performance appraisal experiences while at the other end of the scale, there are some employees who state high quality experiences of the performance appraisal process. Moreover, this research demonstrates that organizations pay a price for letting low quality performance appraisal experiences, when employees have low quality performance appraisal experiences the organization will likely to bring a penalty in forms of lower job satisfaction and higher intentions to quit. 2. 3 ARTICLE: BOFAS HAPPY SURPRISE In this world of competition as organizations effort to remain competitive and sustainable, human resources professionals and strategic planners should collaborate strongly in designing strategies which are more productive and useful (Dazel. 2103). Among these functions, one of the most critical ones that bring global success is performance appraisal . It is more considerable than other processes because its results show the success of the awareness of the other areas in the field of Human Resources and other personnel activities. In the other perspective, assumptions of corporate management show that performance appraisal makes people to be really engaged in the business of the organization. In this situation, the article shows hes making it clear to employees that, under his leadership, Intel truly are entering a new era. Otellini, who officially takes the helm on May 18, will be the first chief executive without an engineering degree at a company where gear heads have reigned supreme. He believes that to keep Intel growing, every idea and technical solution should be focused on meeting customers needs from the outset. So rather than relying on its engineering prowess, Intels reorganization will bring together engineers, software writers, and marketers into five market-focused units: corporate computing, the digital home, mobile computing, health care, and channel products PCs for small manufacturers. The development of an organisational culture indicator followed a review of the organisational culture literature, in which particular attention was given to the instruments that have been most commonly used in its measurement (Michael, 2013). In this article, we can see that the new regime will cause a jolt to the culture. For decades, employees have been compensated for their own work. Now teams will be judged as a whole. Engineers, long the top dogs, may resist working with others. Its like saying to a baseball player, Gee, were deciding to play pro football, says Edward E. Lawler, a professor at USCs Marshall School of Business. All of a sudden, the rules of the game are very different. Otellini has begun to put the pieces in place. Now hell need the teamwork of his people to pull it off. As conclusion, this article established that there was no existing tool which adequately met our requirements for a comprehensive, up-to-date measure, easily completed by all levels of the workforce. Through the review process we were able to identify the cultural dimensions most frequently assessed in organisations and deemed important in this extensively researched field. A parallel search of literature on current manufacturing practice highlighted other areas less traditionally examined in culture research, but which we thought relevant in capturing critical aspects of organisational culture in the manufacturing sector. Performance  management  is a significant tool in business  management  today. Management activity of this type makes it easier to evaluate the productivity of individual employees as well as entire departments. As a result, the company will function more efficiently, may keep overhead low, and has a better chance of succeeding. There are many benefits of  performance management  that have a direct bearing on the day-to-day operation, which in turn makes the overall picture for the company much brighter. Inside the company of The New York Times, there have a lot of job design and performance management that occur and be built by the employer to their employees. Many advantages can we get by doing the implementation of job design and performance management. Through the implementation of performance management, the employer can get the result for what actually their employees doing in managing their work. The use of specific metrics in a performance management program allows employer to make decisions regarding performance breakdowns. Initially, it allows employer to pinpoint problems and take the proper corrective actions to immediately rectify them. For example, as our research in year 2003, according to the journal of The New York Times, Arthur Ochs Sulzberger Jr. , the current proprietor, faced what seemed to be a publishers ultimate test after a loosely supervised young reporter named Jayson Blair was found to have fabricated dozens of stories. The crisis was emerged between the employer and its employees after the employer getting know about their employee’s attitude. The employer can strictly blot for whom employees that making a wrong attitude and breaking the rules of their job ethics. The effects of these crisis has causes the company’s performance lagging. The companies had difficult moments eventual through allegations received due to errors employees. However, it can be improved by making implementation of performance management. Performance management allows employer to make decision and focus their feedback on issues or crisis directly related to the achievement of the individual employee’s goals and objectives. Any other issues or crisis distracting the employee that don’t contribute to the unit or department’s performance can be quickly and effectively handled and eliminated. One of the examples of performance management that can be found in the journal of The New York Times is where Keller has made so many high-level personnel changes whereby two-thirds of all newsroom workers now report to a new boss. Other than that, Keller has also put into practice a string of reforms suggested by several internal committees formed in the wake of the Blair affair. Meaning to say, these include the appointment of a standards editor and a public editor, or ombudsman. After making this system, the company performances was increase and improved and at the same time the whole of operation managements can be run smoothly. According to journal, The Times posted its gains despite boosting the price of a subscription by more than 20% on average. As a conclusion, a good performance management system works towards the improvement of the overall organizational performance by managing the performance of teams and individuals. That is for ensuring the achievement of the overall organizational ambitions and goals. The Times can built more an effective performance management system that can play a very crucial role in managing the performance in an organization such as ensuring the employees understand the importance of their contribution to the organizational goals and objectives. Other than that, by ensuring each employee understands what is expected from them and equally as pertaining whether the employee possess the required skills and support for fulfilling such expectations. Ensuring proper aligning or linking of objectives and facilitating effective communication throughout the organization and facilitating a cordial and a harmonious relationship between an individual employee and also the line employer based on trust and empowerment. 2. 4 The Effects of Job Rotation Practices on Motivation: A Research on Managers in the Automotive Organizations This article is about the use of data envelopment analysis (DEA) to calculate and analyze the level of technical, allocate and cost efficiencies of Australian hospital food service operations. As we know, every provision of food to the patients is the responsibility of each individual hospital. To prepare the food their must cooked and plated and serve it in hot condition, that can we call as a â€Å"cook-serve system†. Therefore this system required substantial labor input and always created tension arising because of the necessity of working tight schedules and need to achieve high quality standards. In 1970, the new system of foodservice was introduced which is the introduction of the hybrid and cook-chill system. These new system require large initial capital investment. There has been an essential expansion in the use of cook-chill systems throughout the different states because of the technology changes. However, the last health service report published that inefficiency is still a problem with most hospital foodservice operation because of the underutilization of production capacity. Actually, this is the on how performance management taking place to overcome this problem. There are a lot of the significant of making implementation of performance management. The primary reason to make sure performance management processes are functioning properly is to tighten the link between strategic organizational objectives and day-to-day actions. Effective goal setting (including timelines), combined with a method to track progress and identify obstacles, contributes to success and bottom line result. Frequently tracking progress against performance goals and objectives also provides the opportunity to recognize and reward employees for performance and exceptional effort, contributing to job satisfaction and productivity. Employees want to feel successful, to do well at their job and feel there are making a valuable contribution. In order to ensure this happens, employees need a clear understanding of individual goals and how they fit into the larger organization. New technology-based solutions offered can provide goal visibility across entire organizations, offer extensive reporting option and can reduce paperwork by as much as 90%. Clear visibility, regular individual analysis and company-wide employee appraisals help identify corporate competencies and skill gaps. With this valuable data, organizational can identify training and development plans. Performance management best practices result in a wide range of the advantages for employees, employer and whole organizational. In a nutshell, the performance management inside every organizational is one of the essential tool to gain a goal and objectives of organizations. Therefore, the organization like hospital can considered more about their performance management to overcome their problem. At the same times gain successful services to their patient. 2. ARTICLE JOURNAL: THE FUTURE OF THE NEW YORK TIMES BUSINESSWEEK Human Resource is the most important resource compared with other resources like machine, material, land, etc. In the organizational context, the effectiveness of human resource depends on designing the job according to human capability and characteristics. Job design is the most important function of Human Resource Management. It indicates that, designing of contents, methods, func tions of a job. The performance of an employee is that, how well an employee performs his or her task duties and responsibilities. Employees’ performance is also crucial. Because the achievement of goals and objectives of the organization is assessed by performance of its resources, employees’ performance should be assessed and maintained periodically. At work, in a human-focussed approach, the human oriented process designs have shown its importance as much as the technical issues, from a productivity aspect. Several human-focussed applications such as increasing motivation at work, improving workers’ physical working conditions, obtaining job security, and increasing job satisfaction, increasing quality nd productivity, decreasing costs to become competitive are increasing it’s importance by the day. Within the natural development process of work, maybe human-centred problems exceed technical problems and even the cost of investment in personal has gone beyond the point of technical investment. Job analysis, training, performance measurement, re-organisation projects, re-engineering studies and especially applications related to job design which support this approach have an important place among human resources applications. Job design related applications began to take shape with a scientific management approach in the 1900s. Models related to job design able to be classified as job rotation, job enlargement, job enrichment, job engineering, quality of work life, social information processing approach and job characteristics approach, have extremely important effects on increasing the productivity of human resources. It is predicted that job satisfaction and productivity will be highest when both job enlargement and job enrichment are jointly applied to redesigning work systems From a conceptual perspective, job design is defined as determining the specific job content, the methods used at work and the relationships between jobs to correspond the firm’s technological and organisational, and the employees’ social and personal expectations. In accordance with this definition, it is stated that a well-designed and defined job increase employees job satisfaction, increases motivation, decreases workplace-related stress, encourage learning efforts and is therefore have a positive effect on employees’ performance. There are many studies published in related literature investigating the relationship between job design and employees’ motivation. The common points of these studies is that the application of job design has a positive effect on the specifics of job performance, like motivation, flexibility, job satisfaction, self-control, and skill development. The relevant studies are shown in Table below.

We Need Stricter Laws for Drunk Driving (DUI) :: Argumentative, Persuasive Essays

Drunk driving is when an individual drives a vehicle with a blood alcohol concentration (BAC) level over the legaly permited limit. Driving under the influence of alcohol is a major health problem in the United States as it accounts for a high number of road fatalities; hence, there is a need for stricter drunk driving rules in the United States in order to reduce drunken driving fatalities. There is a need for the introduction and implementation of new drunk driving laws by the legislature, because presently the united States drunk driving laws are too lenient. The continuous rate of drunken driving fatalities makes a case that the united States drunk driving laws are too lenient and makes a call for stricter laws. According to Valenti â€Å"countries with strict drunk driving penalties have a far lower incidence of accidents than the United States (1). The United States being a first world country is weak in enforcing strict punishment for drunk drivers. Valenti is emphasizing on the fact that the united States need to improve their present laws and be firm in enforcing these new laws. There is a need for the United States to improve on their severity of its drunk driving penalties just the way the other part of the world have done and this is giving them a reduced rate of drunk driving fatalities. The claim of the leniency of the United States drunk driv ing laws is further stated by the National Highway Traffic Safety Administration (NHTSA), this is a prominent body when it comes to the issue of drunken driving fatalities. It claims that the drunken driving laws are severe enough. â€Å"Despite great strides in awareness, education and enforcement in the last two decades the United States still has one of the most lenient drunken driving standards in the world†. (NHTSA of existing laws. There is a need for stricter laws to be introduced as the United States ranks behind the world when it comes to effort to combat drunk driving and more efforts need to be put in place by the implementation of harsher laws so as to reduce the high rate of repeat offenders and first time offenders. The rate of repeat offenders is rising and the need to suppress this rate should be attended to immediately. Statistics supports the implementation of stricter rules, as the continual rate of the repeat offenders increases.

BIBL 104

Matthew is the first of the four gospels of the New Testament. Largely narrative material, this first gospel serves as the connection between the Old and New Testaments, providing an understanding of how Jesus fulfilled all the various prophecies about his coming that are found in the Old Testament. Possibly written in the A. D. 70s, though some believe it could have been written ten to twenty years earlier, the gospel of Matthew covers the entire span of Jesus’ life, death, and resurrection, concluding with Jesus giving the disciples their mission of going out and spreading the word of God.Geared primarily towards Jewish readers, the goal of the text was to provide them with irrefutable proof that the long-awaited Messiah had come to usher in the kingdom of God on Earth. Mark The second of the four gospels, the gospel of Mark is largely narrative and goes at a fast pace. Unlike the gospel of Matthew, which begins with the birth of Jesus and progresses through his life, Mark b egins with John the Baptist prophesying about Jesus, followed by the baptism of Jesus by John. It progresses from this point on to the end of his life.The focus of the text is on the many parables Jesus told and the miracles he performed during his period of ministry, which lasted a total of three years. The text was written by John Mark, son of a widow in Jerusalem whose home was most likely a meeting place for early Christians, who got his information from the disciple Peter. Written possibly as early as A. D. 50 and as late as A. D. 65, the text has a distinctly non-Jewish feel to it, and thus may have been written for Christians in Rome.Mark wrote it with the goal of offering encouragement to these Christians, who were suffering at the hands of the Romans, particularly the emperor. Mark, through his writings, presents Jesus as the suffering Messiah, as well as the Savior of the entire world, regardless of race or religion. Luke The third of the four gospels, the gospel of the Lu ke is largely narrative, and is the most elaborate in regards to the details of the life of Jesus. It begins with the prophecy regarding the birth of John the Baptist, progressing from that point on to the events surrounding the birth, life, and death of Jesus.Luke has the widest range of information with regard to the parables, miracles, and teachings of Jesus. Some of the more familiar parables include the parable of the sower, the parable of the Good Samaritan, the parable of the ten virgins, the parable of the prodigal son, and the parable of the ten talents. Some of the more familiar miracles include the healing of the Roman centurion’s servant, the feeding of the five thousand, the transformation of water into wine, the raising of Lazarus, and the raising of daughter of Jairus. Possibly written between A. D.59 to 63, or maybe fifteen to twenty years later, the goal Luke had in writing this gospel was to put forth the message that the love of God is not just for Jews, bu t for everyone who believes in him. John The final of the four gospels, the gospel of John is largely narrative. It is believed that it was written sometime between A. D. 80 and 95. However, there are those who believe that it was written as early as the A. D. 50s and no later than A. D. 70. Like Mark, John begins his gospel with John the Baptist baptizing Jesus, and progressing from this point on up to the death and resurrection of Jesus.Written at a time when non-Jewish followers of Jesus were being bombarded with the Greek theory that Jesus was divine but not truly human, the purpose of this gospel being written was so that the people would believe that Jesus truly was the Son of God, and that he was the word made into flesh. One particular aspect that sets this gospel apart from the other three is the inclusion of several sermons Jesus gave during his three-year ministry, none of which are found in the other three gospels. Acts Written by Luke around A. D.63 to 70 to Theophilus, who may have been a particular person or a reference to the Christians in general, the book of Acts is largely historical narrative written in the form of a letter. Covering the period from Pentecost, as well as the early stages of the disciples going out and preaching the word of God, the text can be viewed as the sequel to the Gospels. Within it is an explanation by Luke regarding the incredible growth of the early Christian church, as well as a discussion regarding the source of conflict between Jewish and Gentile Christians, both of whom would be brought together eventually through their mutual love of Christ.One of the key events within the text is the martyrdom of the disciple Stephen, now known as Saint Stephen. He is one of many that Luke writes about who die for their belief in Christ. Romans The book of Romans is the first of thirteen letters, or epistles, written by the apostle Paul to various non-Jewish Christian communities, in which he offers them advice and expounds on the teachings of Christ. Written sometime in A. D. 57, and largely narrative conversation, it was geared to the mostly Gentile followers of Christ living in Rome.His goal in writing this particular letter was three-fold. First, he wanted to introduce himself to the Christian community in Rome and garner their help in spreading the gospel. Second, he wanted to develop, expand, and defend the gospel message he was preaching. Finally, he wanted to encourage the Roman Christians to depend solely on God for their salvation. In this way, they would better realize and understand that they can become righteous and be transformed through believing in Christ. To that end, the main themes of the text are faith, grace, righteousness, and justification.As a result, this text best serves those seeking spiritual renewal, and played a pivotal role in the development of the belief held by Martin Luther – that faith alone justifies – and thus in the Protestant Reformation, which fore ver changed Christianity. 1 Corinthians The second of thirteen letters offering advice and expounding on the teachings of Christ, Paul wrote this letter to the Christian community in Corinth around A. D. 54 to 55. Within two to three years after starting the Christian community in Corinth, Paul got word that there was a great deal of strife within the young church.There were those who had become spiritually arrogant, which in turn led to problems such as sexual misconduct, mistreatment of fellow believers, abuse of spiritual gifts, and a general misconstruing of the basic teachings of Christ. Thus, Paul wrote this letter to help restore balance to the young Christian community, giving them simple and straightforward advice on what needed to be done to restore unity within their church. Thus, the text contains information concerning Christian living, relationships within the church, spiritual gifts, love, and the teachings of Christ – all of which are still relevant today.2 Co rinthians The third of thirteen letters offering advice and expounding on the teachings of Christ, this was a follow-up letter written to the Corinthian Christian community around A. D. 55. Due to an uprising within the community, Paul felt obliged to write this letter to accomplish the following: the calming of various disagreements within the community, the restoration of unity within the community, and the reestablishment of Paul’s role as the leader of the community.Various themes covered in the text include the following: how to handle dissension within the church, false teaching, church leadership, the plight of other Christian communities, and financial support of the church and the poor. Paul also discusses the hopes, fears, and assurances he has for the Corinthian church and their relationship with God. Galatians The fourth of thirteen letters offering advice and expounding on the teachings of Christ, the letter was written by Paul to the Christian community in Galat ia, a Roman province in what is now central Turkey. Written around A.D. 48 to 53, just under 25 years after Jesus was on Earth, the letter was meant to denounce and correct the false teachings cropping up in the churches that Paul and his fellow disciple – Barnabas – had established. The letter was also written by Paul as a method of defending his integrity as an apostle of Christ, which had been questioned and attacked, and also to reassert the love he had for the Galatians. This text goes back to the basics of Christianity and its teachings, focusing on what the gospel is, how it is received, and how it can be applied to daily living.Paul accomplishes through a variety of techniques, such as illustrations from his life and that of Abraham, to encourage the Galatians to return to the pure gospel and avoid the legalism that false teachers were pushing on them. Ephesians The fifth of thirteen letters offering advice and expounding on the teachings of Christ, it was writ ten by Paul sometime during his imprisonment in Rome, around A. D. 60 to 62. The goal was to provide encouragement to the Christians of Ephesus to view themselves in a whole new way.They had once been idol-worshipers, involving in pagan activities and adhering to foolish philosophies. Now, Paul wanted them to realize that they were people in Christ. The text provides insight into what God wants for his followers, stresses unity within the church and among its believers, and provides the usual practical advice with regard to Christian living. Philippians The sixth of thirteen letters offering advice and expounding on the teachings of Christ, it was written by Paul around A. D. 60 to 62, while Paul was under house arrest awaiting trial regarding an appeal to the Emperor Nero.Philippi was the first place in European that Paul had begun a church, sometime around A. D. 50. He eventually moved on, but the people continued to express their devotion to him by offering aid to him whenever th ey could. Thus, when he was under house arrest, they sent him money to help with his living expenses. The letter was written to thank them for the help, as well as to warn them against false teachers and to urge them to be more unified. The text also contains one of the most prominent psalms of the Bible regarding praise to and for Jesus (2:5-11).Finally, it contains practical advice to help one reshape his or her thinking according to the ways of God. Colossians The seventh of thirteen letters offering advice and expounding on the teachings of Christ, it was also written during the time Paul was under house arrest. Geared toward the small Christian community founded by Epaphras, one of Paul’s disciples, in the small city of Colosse, the goal of the letter was emphasize the supremacy of Christ, which was being challenged by the appearance of a new religious philosophy called Gnosticism.This new philosophy was a mixture of Christian, Jewish and pagan beliefs that were beginnin g to take hold. Paul’s intention was to make it clear that the nature, identity, deity, and authority of Christ were unquestionable and unparalleled. Other aspects also touched on in the text include the various ways that one can develop and maintain attitudes and actions that honor Christ. 1 Thessalonians The eighth of thirteen letters offering advice and expounding on the teachings of Christ, this letter was written by Paul sometime around A. D. 50 to the Christian community in Thessalonica.Founded during his second missionary journey, Paul had been forced to leave the community due to violence and opposition against him. When he later received news of how well the community was thriving, he wrote this letter to them to commend them on their success, but also to advise them to clear up any misunderstandings that existed. The text thus provides guidelines on how Christians can live a holy life even if surrounded by hostility to their religious beliefs. It also touches on the aspect of eternal life, offering clues about the end times and the return of Christ to the Earth.2 Thessalonians The ninth of thirteen letters offering advice and expounding on the teachings of Christ, this second letter was written not too long after the first. Paul wrote it due to the impression he got that the Thessalonicans needed an extra dose of his advice with regard to their community. Several themes are touched upon in this letter: suffering, work, and the end times. This letter, in conjunction with the first one, provide for Christians then and now, a great deal of information with regard to what will happen in the end times.It could be said to be a precursor to the book of Revelations, which goes into greater detail about the end times. Finally, the text reminds all Christians that, though our earthly life is terminal, we have the hope of living eternally with Christ. 1 Timothy The tenth of thirteen letters offering advice and expounding on the teachings of Christ, this letter is different in that it was geared toward on specific person rather than a whole community. Timothy was a protege of Paul’s, and was now the leader of a small Christian community that was going through difficult times.Written shortly after Paul was released from jail sometime around A. D. 63 to 65, the letter offered Timothy specific guidelines on how to organize and run the church, as well as offered various practical solutions with regard to believers developing stronger relationships among themselves, as well as with their leaders and the world at large. Thus, the ultimate theme of the text is that a church requires unity in order to survive and prosper. 2 Timothy The eleventh of thirteen letters offering advice and expounding on the teachings of Christ, this second letter to Timothy was written around A. D.66 to 67, when Paul was once again in a Roman prison. This time, however, it was clear he would die in that prison. As a result, many of the people who had suppo rted him had now turned away from him. This letter, then, is considered to be one of the last written by Paul. In it, he demonstrates his concern not just for Timothy, but also for the Christian churches overall. He offers encouragement to the faithful, discusses various teachings of Christ and events that will occur in the last days of time, and ends with him giving Timothy his assignment – to spread the word of God – and closing remarks. TitusThe twelfth of thirteen letters offering advice and expounding on the teachings of Christ, it was written to Titus by Paul sometime between A. D. 63 to 65, during his travels following his first release from prison. Titus was a protege of Paul, and had helped him start, organize, and lead several churches throughout the eastern half of the Roman Empire. The letter contains advice for Titus, who was now a young leader of a troubled church on the island of Crete. In it, Paul tells Titus to refute and ignore all false teachers, to work for the unity of his church, and to find good leaders for the church.It also provides guidelines for living a godly life, and emphasizes the power of faith with regarding to overcoming the problems of division and disharmony within the church. Finally, it puts forth the point that does who persevere in the face of difficulty will reap the benefits and rewards of their perseverance. Philemon The last of the thirteen letters offering advice and expounding on the teachings of Christ, it was written to Philemon by Paul between A. D. 60 and 62, while he was in prison. Philemon was a wealthy Christian who was part of the church at Colosse. One of his slaves – Onesimus – had run away from him.This same slave had come in contact with Paul while both were in a Roman prison. While there, Onesimus became a follower of Christ. After this, Paul decided to send the young man back to his former master, along with this letter asking for Philemon to forgive Onesimus. The hope Paul had was that Philemon would become a living example of the grace that all Christians receive through Christ. Thus, the text provides a riveting tale of the cost of asking for and granting forgiveness. It also demonstrates how important it is for Christians to realize they are all equal and acceptable in the eyes of Christ.Hebrews Hebrews is the first of eight additional letters within the New Testament. Written between A. D. 60 and 70, the author is not identified. Possible suggestions could be Paul, Barnabas, Luke, or Apollos. The purpose of the letter was to warn the early Jewish believers in and followers of Christ, who were suffering continual persecution, against reverting back to their Old Testament way of life. Throughout the letter, the author uses vivid illustrations from the Old Testament to demonstrate what God had done through Christ.There are strong emotional appeals to the Hebrews, the name initially used to refer to the Jews before they were called Israelites, to mai ntain the new covenant they had with Christ rather than revert back to the old one that had been made in the days of Noah, Abraham, and Jacob. These various connections and contrasts between the Old and New Testaments are meant to demonstrate the superiority of Christ and the new covenant made with him. Ultimately, the letter is meant to inspire all who read it to maintain their faith in Christ in all situations.James James is the second of eight additional letters within the New Testament. It is possible that this was the first book of the New Testament to have been written, sometime between A. D. 40 and 50. The letter was geared to the twelve tribes, and this could mean either the people of Israel that had now become followers of Christ or the church in a symbolic sense. It was meant to warn them against some of the habits they had developed which were undermining them: favoritism, slander, pride, the misuse of wealth, and impatience.The ultimate goal of the letter was to demonstr ate that, though one can believe in Christ, it is still possible to live the wrong way. However, it also shows that it is possible to turn belief in the right doctrine into right living. 1 Peter This first letter written by Peter is the third of eight additional letters within the New Testament. Composed sometime between A. D. 60 to 64, and geared to the Christians scattered throughout Asia Minor (modern Turkey), the letter was meant to encourage the early Christians in the face of the continual persecution they were facing.This persecution had scattered them, thus spreading their belief in Christ; however, some were beginning to feel abandoned by God. To understand why they would feel this way, the letter must be placed in its historical setting. When Christianity first emerged, the Roman government had allowed early Christians the same type of religious freedom they allowed the Jews. However, as tensions grew between Jewish and Christian beliefs, the tolerance for Christianity beg an decreasing. This decreased tolerance led to the Roman government’s persecution of Christians, including Peter, who endured imprisonment and beatings for his faith.Thus, the goal of the letter is to demonstrate how faith is tested through suffering, and can be strengthened by it. 2 Peter This second letter written by Peter is the fourth of eight additional letters within the New Testament. It was geared to the same people – Christians scattered throughout Asia Minor – and was written in Rome sometime between A. D. 64 and 68. This time, the purpose of the letter was to warn the people against false teachers that had begun to infiltrate various Christian communities.In doing so, Peter hoped that the warning would prevent the Christians from being taken in by the false teachings, and instead remain true and faithful to the word of God. Several key themes can be found throughout the letter: the need and importance of developing a Christian character, the importanc e of holding on to the truth, warnings against false teachers and prophets, and advice on how to live a life that is based on the return of Christ to Earth. 1 John The first of a series of letters written by John, who also wrote one of the four gospels, it is the fifth of eight additional letters within the New Testament.Written sometime in the A. D. 80s, when John was an old man, the letter was geared to a group of Christian communities near Ephesus. These communities were part of a springing up of Christian communities emerging after the first major wave of persecution Christians endured during the rule of the Roman Emperor Nero. Possibly the last surviving apostle, John wrote this to encourage these new Christian communities, and also as a sort of history and examination of the gains and losses of the early Christian church.Some of the themes covered in the letter include the following: the fact that God is the light and his followers must walk in that light to maintain a bond wi th him; loving your fellow man as Christ taught; having faith in the Son of God – Christ; and avoidance of anything that attempts to refute the teachings of God. He concludes by restating that Christians are the children of God, and that through Christ, we have an understanding of who God is and of the promise of eternal life he offers to those who believe in him. 2 JohnThe second of a series of letters written by John, it is the sixth of eight additional letters within the New Testament. It was most likely written shortly after the first letter, and was most likely meant to accompany the first letter. His goal in writing it was to help renew the commitment the Christians made to follow Christ by further exposure of false teachings, and to also encourage them to remain faithful to God. Thus, many of the themes covered in the first letter are touched on within this short follow-up letter.Also, it is something of a challenge to those who believe in God to make sure they are fir m in their faith. 3 John The last of a series of letters written by John, it is the seventh of eight additional letters within the New Testament. It was most likely written shortly after the second letter. However, unlike the first two geared to Christian communities in general, this letter is written specifically to Gaius, a friend of John’s. The letter served to commend Gaius for his faithful support of legitimate teachers, while warning him against the actions of a strong-minded leader by the name of Diotrephes.Again, many of the same themes touched on in the first letter are touched on in this letter. However, the primary focus is on walking in the light of God and living according to his teachings. Jude The last of eight additional letters, it was written by Jude, the half-brother of Jesus and full brother of James. Composed sometime around A. D. 65 or possibly earlier, Jude wrote it because he was concerned about the possibility of Christians being drawn to and taken in by the many false doctrines being put forth at the time.Therefore, he urged believes to maintain and fight for the Christian faith. Although brief, the letter provides direct warnings against turning away from God, while also touching on the many promises a life lived in the word of God can offer. Revelation The final book of the New Testament, and of the Bible as a whole, this was most likely written by John sometime around A. D. 90 to 96. The book went to the seven Christian communities located in Asia Minor, to warn them against letting go of their faith in Christ.It also reassured them of the ultimate victory of those who remain faithful over those who choose to live immorally. The text is considered to be apocalyptic narrative, due to its many prophecies. There is a great deal of imagery and symbolism, which are used to demonstrate how evil within the world will be replaced with the good and peacefulness of the kingdom of God. Thus, the ultimate message is that, ultimately, go od will defeat evil, and the world will revert back to what it had been before Adam and Eve committed the first sin.

The Industrial Revolution Took Place During The 18Th To

The Industrial Revolution took place during the 18th to 19th centuries. The Industrial Revolution was a period where rural societies in Europe and America became industrial and urban. Before the Industrial Revolution, which started in Britain in the late 1700s, manufacturing was normally done in people’s homes instead of a factory, using hand tools or basic machines. Industrialization marked a shift to powered, special-purpose machinery, factories and mass production. Without Industrialization, we wouldn’t have the manufactured goods that we have today. While industrialization brought an increased volume and variety of manufactured goods and an improved standard of living for some, it also resulted in often gain in employment and living†¦show more content†¦The ground covered in dirt and the room is unsanitary. The room is crowed with machines and men. Not much space to move. The men are using heavy tools to make the iron and wearing long clothing to protect t heir bodies. The room is so loud that you can’t even hear yourself think. I can see the men holding in pain and tears as they continue working. The tired men are working long hours without many breaks and little of pay. It shows human labor that was needed to keep the machines and the factory running smoothly. â€Å"Three thousand workers were employed in seven principal furnaces, 71 puddling furnaces, and 33 smelting furnaces. Together with 4 Bessemer converters, these units produced 55,000 tons of raw iron, 43,000 tons of iron bars and rails, 750 tons of raw zinc, and 10,000 tons of steel for the railways in a typical year.† (Adolph Menzel, The Iron-Rolling Mill) The men are working extremely hard in the painting, while the man in the right corner enjoys his alcohol and watching the men. He’s not tired and hot. He is the one in charge. The one who doesn’t have to work while the others work so hard and so long. Menzel put the painting into three stages based on the men’s work day. The middle part of the painting shows numerous men toiling with glowing, molten metal. The left of the painting shows various other workmen without shirts washing up at the end of their shift before they head home forShow MoreRelatedThe Impact of The British Revolution on Society Essay example546 Words   |  3 PagesThe British revolution had a great impact on the society. Various complicated machines tools were used in the production and rural-agricultural and commercial society to a progressive rural- industrial society, this period of time old ideas mere modified, not swept away and gradually new ideas took place. This thing helped Britain changing their city life, social class structure, the power of the British nation amongst rest of the world, the production of machinery, and the strength of the economyRead MoreA Brief Note On The 18th And 18th Centuries1444 Words   |  6 Pagesand 18th centuries were a period in Europe where the country was driven by agriculture. New ideas and technologies were invented which led to an increase in crops leading to The British Agricultural Revolution. As a direct result of the crop yields, small landowners weren’t able to profit therefore leaving their farms and migrating to smaller cities where they mostly worked in factories. This led to the beginning of the Industrial Revolution in Europe. Although there are many changes that took placeRead MoreEssay on Life Pre and Post Industrial Revolution938 Words   |  4 Pagessince the industrial revolution. Lives of people including men, women and children use to be lot different before the revolution and post revolution. The revolution helped certain people in many ways but also there were side effects which were seen in the lives and are seen post revolution. Industrial ization has affected many people in particular to the lives of women and men to their way of working. The paper will focus on the different parts of the revolution and more on the life during the agrarianRead MoreThe Industrial Revolution During The 20th Century1106 Words   |  5 PagesThe industrial revolution was one of the biggest innovations from the 18th to 19th centuries. The Industrial Revolution changed the way the world was looking at altogether; new things were possible, things that no one ever could’ve dreamed of. In addition, creating new methods of production, manufacturing times were greatly lowered, meaning the product could be given to the public faster and in larger quantities. The Industrial Revolution was when the world finally began to move into the futureRead MoreThe Industrial Revolution During The 19th Century973 Words   |  4 Pages The industrial revolution was a time of urbanisation, social and technological change that took place during the 18th and 19th centuries. Economic growth changed the British peoples experiences in all aspects of their lives including how they worked and travelled. Although it was harsh period of time for millions of people, due to the working conditions, it was also an advantage as it was a world-changing period of time. Before the industrial revolution took place, people lived their lives in aRead MoreNon-Political Revolutions734 Words   |  3 Pagesbeen revolutions that have affected the world in many different ways. There is two kind of revolutions political revolutions ,that are changes to the government, and non political revolution, that are intellectual, economic or social changes. The non political revolutions are important because they had shaped the way we all think, act and work in the actuality. Some of those non political revolutions are the enlightenment that was a c hange in the way that everybody thinked; and the Industrial revolutionRead MoreHistorical Events And Their Impact On The World952 Words   |  4 Pagespast. The Industrial Revolution during the 18th to 19th century, the Industrialization of the 20th century, World War I and World War II, all left traces and have greatly impacted the way we live in today particularly out living standard. The goal of the paper is to discuss the effects of these historical events on the way we live in terms of living standards. The First Industrial Revolution The Industrial Revolution during the 18th to 19th century was referred to as the First Industrial RevolutionRead MoreOrigins Of The Twin Revolutions1287 Words   |  6 PagesInstructor –Ibrahim Bilal History 3005 December 1, 2015 What were the origins of the â€Å"twin revolutions† and how did they combine to create what we call â€Å"modernity†? Modernity, it is a macro process of transition from traditional to modern society. â€Å"Formation of a modern political map of the world began in early 1800 in Western Europe and maybe characterized as the product of the twin revolutions.† European colonization of the New World, the economic and political development of new territoriesRead MoreThe Industrial Revolution Essay663 Words   |  3 PagesThe Industrial Revolution. The industrial revolution took place in the late 18th century, and the most changes were in the fields of agriculture, transportation and the country’s economic growth. It then spends widely throughout Europe, North America and the rest of the world. First of all, the industrial revolution was an enormous time in the history. The employment was on a rise and reached a peak. It also lead the rural-urban migration by the people in search of good jobs, better standard ofRead MoreThe French Revolution and the Industrial Revolution Essay1300 Words   |  6 PagesThe period of 18th and 19th century is marked by the greatest transformations, reformations, revolutions and many other critical events that ever took place in human history. The credit is given to all these revolutions for enlightenment of mankind. The two most important revolutions were the French revolution and the industrial revolution. One can feel that both of these revolutions mutually reinforced each other and later became the back bone of all other revolutions. On the other hand, both revolutions